FREE DELIVERY (except postcodes below & Channel Islands)
Sorry - we can't deliver to the following Post Codes free. You will know this if you live in these areas of course, it's much more expensive to deliver to you. So we suggest you phone (01905 621888) or email us (email@example.com) , tell us what you'd like to order, and we'll get a special price for you. If you are happy with that, we can go ahead and arrange your delivery for you. We like to treat all our customers the same, so if you live in any of the following areas, we will not charge you the full price for delivery, we'll subsidise it as much as we can,
Northern Ireland, Isle of Man and Isles of Scilly as follows:
JERSEY - if you live in Jersey we have a distributor in St Peters - who stocks all our products - please visit www.k9wellness.co.uk
Please inspect the goods when they are delivered, and if there is anything with which you are unhappy, either telephone 01905 621888, or write to the address below, or email firstname.lastname@example.org to let us know within 48 hours of receipt. We’ll do all we can to replace, refund or rectify the problem to your satisfaction.
We will aim to deliver your order within 2 working days. (but quite often it’s less than that!). (except at Christmas and bank holidays when it slows down a bit).
UK DELIVERIES by courier
Orders for delivery within the UK are sent by DPD courier service and this is improved by their direct contact with you using email and mobile phone numbers to give you tracking information, right down to the name of your driver and the estimated time of delivery. That's why we ask for your email address and/or mobile number, so that DPD can send a Text or Email to you, to advise you when they will be arriving.